Purchasing a PrincetonLive.com course entitles the user to fourteen days of unlimited access and one final test submission. If the user scores 80% or better on the final test, a certificate of completion will be awarded. If the user scores under 80%, retesting would require repurchasing the course.

PrincetonLive.com is registered with the National Association Of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be address to the National Registry of CPE Sponsors, 150 4th Ave. N, Suite 700, Nashville, TN 37219-2417. Website: www.nasba.org.

If you are dissatisfied with a PrincetonLive.com course, please submit your complaints by email to wbt@princetonlive.com for consideration. Please include your name, company name, method of payment and telephone number, or you may call 609-524-1131. All complaints will be reviewed promptly. If a refund is requested and authorized, you will be contacted to make arrangements for a refund or a voucher to take another PrincetonLive.com course.